In the event that there is an issue with your purchase, our return policy is as follows:
- Merchandise must be returned within 30 days.
- Merchandise must not be worn, used, altered, or washed.
- Merchandise must have all tags attached (if applicable) and be returned in original packaging.
- Final Sale: Sale items may not be returned or exchanged except in the case of damage or mistake in shipping.
- Damaged or incorrect merchandise must be reported to Capstone Collections within seven (7) days of receipt.
- Shipping and handling is not refundable.
How do I return merchandise to Capstone Collections?
Please contact us at email@example.com indicating the reason for the return and if you would like to exchange the product or receive a refund. Exchanges may not be possible in all cases.
We recommend sending your package to us via a traceable carrier and retaining any tracking information. We do not accept C.O.D.